They say that we are all bound by our experiences. Perhaps, this is why as I get older, I find it becomes increasingly difficult to synthesize and communicate the most basic question: Who am I. As I prominently display on this site, I have spent my career finding and communicating clarity in a field of [...]
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As many IT professors do, on the first day of class, I typically ask my students whether technology is a positive or negative social influence. This is a nice way to pull, what are mostly apprehensive, students into a friendly peer debate. I’m never disappointed as the ensuing discussion is always lively, revealing so many [...]
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Mentor: Someone whose hindsight can become or your foresight I always thought I would be older when I uttered the words “when I was a young man . . .” But, here I am – a 43-year old man with one foot in the old and one in the new world. In one direction I [...]
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This is the fifth and final part of a five part series which addresses the flaws inherent in an insurance-centric medical tourism/global healthcare marketing strategy: It’s an inefficient and ineffective shotgun approach to marketing. Every good marketing strategy starts with a clearly defined product and target consumer audience. The problem with relying on insurance companies [...]
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With the recent press over Facebook applications sharing of personal data, I thought it would be fun for my IT Strategy class to explore the double-edged sword of Internet security and privacy. It’s a topic that directly affects them on a daily basis – whether or not they are aware of it. I was pleasantly [...]
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One more barrier to entry is being erected that will challenge international healthcare providers who are trying to penetrate the U.S. consumer market . . . As the president of a global healthcare consulting company, I’ve traveled the globe extensively to meet with the largest healthcare providers and government agencies for a singular purpose: To [...]
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This is the fourth part of a five part series which addresses the flaws inherent in an insurance-centric marketing strategy. This post describes how this strategy requires significant up-front cost, including a multi-million dollar JCI certification requirement. If you ask an average U.S. healthcare consumer what JACO certification is, all you will see is blank [...]
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Pop open the Champagne . . . Apple announced their plans to release a CDMA version of their iPhone. Finally, those of us suffering with AT&T coverage will have an option. It’s unclear when the new phone, with a Qualcomm chipset, will be available to consumers. For me and many other frustrated users, the date [...]
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The Wall Street Journal recently published their 2010 Technology Innovation Awards. There were several notable innovations, ranging from eyeglasses that can focus like a human eye to new genetic testing to help prospective parents screen for possible complications. Read the WSJ article here. But, above all these, one technology innovation caught my eye: This year’s [...]
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Since Apple introduced the iPhone in 2007, all we’ve seen is a stream of boring “me-too” phones. It all started with the Blackberry Storm. Do you remember that train wreck? Don’t feel bad if you don’t; it lasted about three days. Their big deal was, “it clicks when you type.” Are you serious? Is that [...]
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I’m currently teaching an IT Strategy course at a top 20 business school. In preparation for the semester, I made the decision to have my students build a very basic website. My reasoning? Simple: In today’s business world, you have to take control of your personal brand. What’s the first thing a recruiter does when [...]
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As a 15-year consulting veteran with companies like Disney, GE, NBC/Universal, etc., one lesson has become perfectly clear: It is not the smartest person or the best idea that wins the day; it is the person who tells the best story. In a down economy, this simple lesson is amplified. With fewer resources, there are [...]
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